Shipping & Delivery
Information about order processing, shipping timelines, international shipping, and delivery support for RemZzzs® orders.
Shipping and delivery overview
RemZzzs® ships quickly and reliably so you never miss a night of comfortable CPAP therapy. This section explains how orders move from our facility to your doors
Shipping costs
All RemZzzs® subscription orders ship free via standard shipping with no minimums or hidden fees. Shipping costs for one-time retail (non-subscriber) orders var
Order processing times
Orders placed Monday through Friday typically process within one to two business days. Orders placed after hours, on weekends, or on holidays begin processing t
Delivery timelines
Typical delivery estimates are as follows: Standard shipping typically arrives within three to seven business days. Priority shipping, if available and selected
Tracking your order
Once your order ships, you will receive a tracking number, a link to the carrier’s tracking page, and an estimated delivery window. If tracking information has
My order says delivered but I have not received it
Carriers may mark packages as delivered before they physically arrive. This is a common scanning delay and often resolves within 24 to 48 hours. Before contacti
Incorrect or damaged orders
If your order arrives incorrect, incomplete, or damaged, please do not discard any items or packaging. Please contact Customer Care with your name, order number
International shipping
RemZzzs® offers international orders to many countries outside the United States. International orders ship from our facility on the same schedule as domestic o
Subscription shipping reminders
Before each subscription renewal, you will receive a notification about your upcoming order. This allows time to review and adjust your subscription if needed.
Need help with a shipment
Customer Care can assist with tracking issues, lost or delayed packages, address corrections, damaged or incorrect orders, and wholesale shipping questions. Cus