Subscription shipping remindersUpdated 12 days ago
How does shipping work for subscription orders?
Subscription orders are generated automatically based on the delivery frequency selected in your subscription.
Before each scheduled renewal, customers typically receive a notification reminding them of the upcoming order. This gives you an opportunity to review your subscription and make changes if needed.
Making changes before a shipment
To help avoid delays or unwanted shipments, we recommend making any updates—such as pausing, skipping, changing your liner type, or updating your shipping address—as early as possible before your next scheduled renewal.
Please note:
Changes apply to future shipments only
Once a subscription order has entered processing or is in transit, changes cannot be guaranteed
Orders already processed or shipped follow the standard Order Processing and Return & Exchange policies
If you have questions about an upcoming subscription shipment, Customer Care is available to help review your account.
Customer Care:
877-473-6999