Skipping/Rescheduling ShipmentsUpdated 14 days ago
Customers may adjust the timing of upcoming subscription deliveries at any time by logging into their RemZzzs account and navigating to the Subscriptions section to skip, reschedule, or cancel a shipment, or by contacting Customer Care.
Skipping or rescheduling a shipment applies to future orders only and does not affect orders that are already in processing or in transit.
Skipping or rescheduling shipments does not cancel the subscription and does not impact subscription pricing or eligibility for promotional pricing, provided the subscription remains active and the promotional window is still in effect.
Skipping or rescheduling a shipment adjusts individual deliveries and is different from temporarily pausing a subscription, which suspends all billing and fulfillment.
Customer Care:
877-473-6999