One-Time Courtesy ReplacementUpdated a month ago

In certain limited circumstances, a one-time courtesy replacement may be offered as a customer service gesture.

Courtesy replacements are not guaranteed and are subject to the following conditions:

• Applies to shipping or delivery issues only
• Limited to one occurrence per customer
• Intended to resolve isolated incidents, not ongoing delivery challenges
• Does not establish precedent or entitlement to future replacements

Repeated delivery issues, address errors, or unsecured delivery environments may limit eligibility for additional replacements.

All courtesy replacements are documented and reviewed to ensure consistency and fairness.

Customer Care:

[email protected]

877-473-6999