How to PauseUpdated 14 days ago

A customer can pause their subscription by using any of the following methods:

• Through the customer’s online account:

  • Once logged into the customer’s online account, the customer can click "Subscriptions," select their active subscription, then scroll down to “Cancel Subscription.”  A pop-up window will appear allowing the customer to select a pause duration of 1, 2 or 3 months.  The customer’s subscription will auto-renew on the date shown in the pop-up window. 

• By email at [email protected]

• By phone at 877-473-6999.

Customer Care:

[email protected]

877-473-6999